Granville Health System Again Named a Community Value Index® Five-Star Hospital


OXFORD, NC (October 1, 2015) – For the sixth consecutive year, Granville Health System (GHS) has been named to the Community Value Index® Five-Star hospitals list. The Community Value Index (CVI) ranking measures the financial value hospitals bring to their service areas and places Granville Health System within the top 20% of hospitals in the United States in providing financial value to the communities they serve.

CVI contains four core areas of evaluation: financial viability and plant reinvestment, cost structure, charge structure and quality performance. Measurement in these areas suggests that hospitals operating with a high degree of community value are those that have low costs, high quality and use financial resources efficiently for reinvesting back into the provision of health care at the facility. The combined performance in each area is the Community Value Index score. 

Reinvesting back into the community has been an important focus of the health system over the last six years. “Our Board of Trustees has positioned us well as a sustainable, valuable asset to our area,” said L. Lee Isley, GHS Chief Executive Officer. “Their ongoing commitment to reinvest back into our community ensures that Granville Health System will continue to deliver the highest quality care and customer service to our residents, where they work and live.”

GHS reinvestment is driven by the needs of the community. A case in point is illustrated by how the Health System responded to the area’s growing need for emergency medicine. In fiscal year 2012, the Granville Medical Center Emergency Department treated 16,824 patients. In 2013 the hospital opened the new, expanded Emergency Department; a $21 million reinvestment back into the community. Fast forward to fiscal year 2014 and the Emergency Department treated 22,884. That is an outstanding 36% increase in utilization. That number tells an impressive story on its own. But there is additional value beyond the number of visits. 

“Our partnerships also bring value to our community,” said Jason Brand, Administrative Director, Emergency Medicine. “On opening our new Emergency Department, we partnered with Wake Emergency Physicians, a highly skilled group of emergency medicine providers. This group, coupled with our talented nurses, new facility and upgraded technology, brought a new face to emergency medicine in Granville County and the surrounding areas.”
According to the CVI study, Five-Star hospitals are financially viable and a valuable community asset. Hospitals must also reinvest back into the facility to provide for current and emerging health needs in the community. Appropriately combining these concepts enhances a hospital's value to the community. Granville’s investment in Emergency Medicine supports that position.

Freda Chandler, a Registered Nurse, has worked in Granville Health System’s Emergency Department for more than 10 years and seen the level of service and utilization grow. “I’ve seen the value Granville Health System brings to the health of our community,” says Chandler. “As we continue to see the increased need for emergency medicine in our area, our staff takes great pride in the level of care we provide and gold standard our facility represents.”

In addition to financial viability and quality, Five-Star hospitals must also keep costs low to allow for lower costs for area residents and third-party payers. They must also strive for pricing that is reasonable and competitive with peer facilities. GHS fits that bill as well.

Simply stated, Granville Health System provides exceptionally high quality care at the most affordable price in the area. In fact, in a 2013 report, CBS news station WRAL reported that in 23 of the 24 most common procedures performed at Granville Medical Center, it has the best price and performance ratio in Central North Carolina, including the larger Triangle Area hospitals.

“We have practiced good financial stewardship, investing in our hospital and community,” said Isley. “But even more impressive is our staff’s continued focus on process improvement, patient safety, quality and value. The level of customer service and care they provide is phenomenal. This recognition is a testament to their hard work and commitment to the health of our community.” 

About Granville Health System
For more than 94 years, Granville Health System has been delivering quality health care close to home.  To meet the growing needs of our community, Granville Health System has expanded its services throughout Granville County, offering convenient access to medical care where you work and live. GHS received a number of national awards, including the Hospital of Choice Award which named Granville Health System as one of the top 100 hospitals in the country four years running. GHS has also received the Community Value Index Five-Star Hospital Award, placing GHS in the top 20% of hospitals in the country in offering financial value to the communities served, while reinvesting back into facilities in order to provide for current and emerging health needs. Recently, Granville Health System was named one of the nation’s Top Performers on Key Quality Measures by The Joint Commission, the leading accreditor of health care organizations in America. The GHS main campus is located at 1010 College Street, Oxford, North Carolina. For more information about Granville Health System visit GHS online at


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