Granville Health System Discontinues Prompt Pay Discount


OXFORD, NC (August 15, 2014) – Granville Health System (GHS) announced that state and federal legislative cutbacks and the changing nature of the health care insurance industry due to the Affordable Care Act (ACA) have led to the health system discontinuing the health system’s Prompt Pay Discount.

Bills generated after 8/1/14 no longer offer the 20% discount on the patient’s obligation if paid within 30 days of receiving their bill. This change only affects those with health care coverage.

This change does not affect the Granville Health System’s Self-Pay discount which allows patients who do not qualify for the Financial Assistance Program and have no insurance to receive a 20% discount.

“Contracts held with commercial health insurance payers determine what we can and cannot offer with regard to payment discounts,” said L. Lee Isley, GHS Chief Executive Officer. “GHS is contractually bound by third party payers not to waive any portion of a plan member’s applicable deductible, coinsurance or copayment that may be required.”

In addition to adjustments being made by insurance providers, legislative changes continue to drive major shifts throughout the health care industry. GHS will continue to evaluate how the health system best delivers care to the communities it serves.

“Decisions being made in Washington and Raleigh have had real and immediate repercussions throughout health care,” said L. Lee Isley. “We are fortunate that Granville’s legislative leaders, Senator McKissick and Representatives Baskerville and Wilkins, have supported Granville Health System and our communities at the state level when we needed a voice at the Capitol. Unfortunately, due to increased cuts in reimbursements tied to new legislation, the way we provide care will continue to change as our industry adjusts to the new environment of health care.”

The GHS Patient Financial Services Department is located at 136 Roxboro Road in Oxford, and is open from 8:00am to 4:30pm. For information on a patient bill, or to make payment arrangements, please call 919.690.3254.

Patients can also pay their bill online by visiting This is a free, fast and secure service offered by Granville Health System that allows patients to pay hospital bills online. By enrolling, patients gain online access to a simple, up-to-date listing of their accounts, useful resources that answer billing questions, and an easy way to conveniently pay hospital bills online.

About Granville Health System

For more than 92 years, Granville Health System has been delivering quality health care close to home.  To meet the growing needs of our community, Granville Health System has expanded its services throughout Granville County, offering convenient access to medical care where you work and live. GHS received a number of national awards, including the Hospital of Choice Award which named Granville Health System as one of the top 100 hospitals in the country in 2009, 2010, 2011 and 2012. GHS also received the Community Value Index Five-Star Hospital Award, placing GHS in the top 20% of hospitals in the country in offering financial value to the communities served, while reinvesting back into facilities in order to provide for current and emerging health needs. Recently, Granville Health System was named one of the nation’s Top Performers on Key Quality Measures by The Joint Commission, the leading accreditor of health care organizations in America. The GHS main campus is located at 1010 College Street, Oxford, North Carolina. For more information about Granville Health System visit GHS online at


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