*ATTENTION: Seasonal Visitation Restrictions Are in Effect at Granville Health System*

Respiratory illnesses are on the rise throughout our community. Our number one priority is the health and safety of our patients. As a result, beginning January 21, 2025, children younger than age 12 are not permitted to visit patients in Granville Health System hospital nursing units, patient care areas and waiting rooms.

We truly understand that this visitation restriction can be difficult for families, but we are committed to ensuring our patients are safe while they are in our care. Thank you for helping us keep our patients and community safe.

The following visitation rules apply to Granville Health System:

• Inpatient visiting hours are from 8:00 am until 7:00 pm.
• All hospital visitors are asked to use the front entrance of Granville Medical Center. Emergency Department patients and visitors are asked to use the emergency entrance.
• One patient support person 18 or older will be permitted to stay with the patient overnight.
• Children 12 years of age and younger may not visit hospital Intensive Care Unit (ICU) patients, even when accompanied by adults.
• Emergency Department visitors are limited to two (2) at a time.
• Granville Medical Center may consider exceptions or restrictions to any visitation procedures and guidelines on a case-by-case basis.
• Children of all ages who are free of contagious illnesses are welcome in our hospitals during standard visiting hours — 8 am to 7 pm daily. They are not permitted to stay overnight. They must be supervised by an adult (who is not the patient). Please speak with the patient’s nurse or physician before bringing a child to visit to ensure it is safe for the patient. Visitors under age 18 are not permitted to stay overnight.

Illness

Please note: If you or your children currently have symptoms of an acute contagious illness, please do not visit patients at Granville Health System.

· Sore throat

· Fever

· Headache

· Coughing, nasal drainage, or stuffy head not related to allergies

· New loss of taste/smell

· Chills

· Generalized body aches

· Diarrhea within the past 24 hours

· Vomiting within the past 24 hours

The patient, and when appropriate, the patient’s representative has the right to have any concerns, complaints and grievances addressed. Sharing concerns, complaints and grievances will not compromise a patient’s care, treatment or services. If the patient has a concern, complaint, or grievance, he/she may call the Quality/Risk Department at 919-690-2147 or the Compliance Officer at 919-690-3401.  The patient has the right to directly contact the North Carolina Department of Health and Human Services (State Survey Agency) at Complaint Hotline: 1-800-624-3004 (within N.C.) or 919-855-4500 or CMS (Centers for Medicare and Medicaid Services at http://ncdhhs.gov/dhsr/ciu/filecomplaint.html or 1-800-624-3004.